Director of Billing and Collections
COMPENSATION: Base salary up to $233K, commensurate with experience, yearly performance-based bonus, generous vacation package, 401K plus match, Medical, Vision and Dental Coverage, Life and AD&D Insurance, Flexible Spending Accounts and more!
LOCATION: Bay Area, CA | Santa Monica, CA
THE ORGANIZATION: Top Ranking and Reputable Law Firm
KEY RESPONSIBILITIES:
- Work closely with and report directly to the Senior Director of Finance
- Manage the firm’s operations of the client/matter financial set up, billing, collections, trust and cash application functions
- Assess and enhance the processes for billing, collections, trust and cash application processes
- Manage and mentor the Client Accounting Managers and Supervisors
- Collaborate with Practice Group Leaders and Management on practice specific billing and collections initiatives
- Utilize financial data to identify trends, patterns and opportunities for process improvements
- Develop and prepare ad-hoc reports
- Work with other teams to facilitate the billings and collections process
- Implement collection strategies
- Oversee the documentation of billing and collection policies and procedures
- Coordinate and conduct training and orientation for new lateral partners, billing attorneys, and staff
- Resolve billing and collection issues, ensuring high levels of client satisfaction
- Supervise the daily activity of department personnel and ensure operating needs are met
- Provide problem solving assistance and participates in large department projects
- Establish and maintain effective working relationships with clients, attorneys and staff
REQUIREMENTS:
- 10+ years of billing and collections experience in a law firm or professional services firm environment
- Prior experience managing large teams with legal specific billing software
- Bachelor's degree required
- Work effectively in a team environment and act as a role model for billing employees
- Excellent analytical and troubleshooting skills
- Strong communication skills, both written and verbal
- Deal courteously and effectively with others while delegating work effectively
- Personally handle more complex issues/duties requiring independent exercise of discretion and judgment
- Very focused on customer service and user support
