Business Center Manager
THE FIRM: Multinational law firm in every major global capital and business center
COMPENSATION: Competitive base salary up to $145K, based on experience, plus very generous bonus, medical benefits, transit, all firm amenities, generous PTO, 401K w/ match, exceptional work environment and firm culture.
LOCATION: Silicon Valley, CA | San Francisco, CA | Seattle, WA | New York, NY | Washington, DC
KEY RESPONSIBILITIES:
- Manage day-to-day operations of the Business Center
- Manage budget for the administrative operations department
- Oversee operations by providing internal and external stakeholders “white-glove” customer service
- Strategize and plan the long-term expansion of services and development of the department
- Act as a liaison for the Business Center
- Develop relationships with internal stakeholders
- Oversee the interviewing, hiring, and training process for new Business Center staff
- Create policy and procedures to ensure excellence of the Business Center
- Initiate disciplinary actions and oversees performance reviews
- Represent the Business Center team in firm-wide meetings; lead in communicating needs, successes and areas of improvement
- Engage with legal administrative support and leadership for hiring, training and general human capital management
- Provide regular feedback to the team on their performance and professional development
- Assist in the annual performance evaluations, review process and hiring needs
REQUIREMENTS:
- 3+ years of supervisory or managerial experience in a law firm or professional services environment
- Bachelor's degree preferred
- Excellent interpersonal communication skills
- Strong service mindset with the ability to take initiative and problem solve
- Able to manage confidential information with utmost discretion
- Ability to be proactive, prioritize work and perform multiple tasks simultaneously
- Ability to remain calm and function under pressure in a constantly changing environment with highly confidential information
- Ability to collaborate with all levels and multiple departments
- Detail oriented with strong day-to-day organizational skills
