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Business Center Manager

  • Location: San Francisco, California
  • Type: Direct Hire
  • Job #850
  • Salary: $107,000

Business Center Manager

THE FIRM: Multinational law firm in every major global capital and business center

COMPENSATION: Competitive base salary up to $145K, based on experience, plus very generous bonus, medical benefits, transit, all firm amenities, generous PTO, 401K w/ match, exceptional work environment and firm culture. 

LOCATION: Silicon Valley, CA | San Francisco, CA | Seattle, WA | New York, NY | Washington, DC

KEY RESPONSIBILITIES:

  • Manage day-to-day operations of the Business Center
  • Manage budget for the administrative operations department 
  • Oversee operations by providing internal and external stakeholders “white-glove” customer service
  • Strategize and plan the long-term expansion of services and development of the department
  • Act as a liaison for the Business Center 
  • Develop relationships with internal stakeholders
  • Oversee the interviewing, hiring, and training process for new Business Center staff
  • Create policy and procedures to ensure excellence of the Business Center
  • Initiate disciplinary actions and oversees performance reviews
  • Represent the Business Center team in firm-wide meetings; lead in communicating needs, successes and areas of improvement
  • Engage with legal administrative support and leadership for hiring, training and general human capital management 
  • Provide regular feedback to the team on their performance and professional development
  • Assist in the annual performance evaluations, review process and hiring needs

REQUIREMENTS:

  • 3+ years of supervisory or managerial experience in a law firm or professional services environment
  • Bachelor's degree preferred
  • Excellent interpersonal communication skills 
  • Strong service mindset with the ability to take initiative and problem solve
  • Able to manage confidential information with utmost discretion 
  • Ability to be proactive, prioritize work and perform multiple tasks simultaneously
  • Ability to remain calm and function under pressure in a constantly changing environment with highly confidential information
  • Ability to collaborate with all levels and multiple departments
  • Detail oriented with strong day-to-day organizational skills