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Microsoft 365 Analyst

  • Location: New York, New York
  • Type: Direct Hire
  • Job #625

Microsoft 365 Analyst

ORGANIZATION: Reputable Law Firm


BENEFITS: Base salary to $150K, plus generous paid Performance-based Bonus; Medical, Dental and Vision Coverage; Paid Time Off; 401K; and more!

SUMMARY: The 365 Analyst is an expert and is able to provide technical support to cloud-based solutions such as Office 365, SharePoint Online, Microsoft Teams, OneDrive, among others. The Analyst will collaborate closely with the IT Department. 


  • Implement and maintain MS Teams templates
  • Provide end-user Teams support
  • Serve as a resource to manage internal and external Teams users access levels
  • Support Teams/iManage document synchronization solution
  • Troubleshoot functional and technical issues 
  • Collaborate with the Knowledge Department’s Intranet team
  • Collaborate with Firm’s IT to ensure M365 integration
  • Work as 2nd level support to answer end-user tickets regarding M365
  • Perform product testing and integration testing
  • Identify security risks related to M365
  • Administer Core eDiscovery or Advanced eDiscovery in M365
  • Develop and promote standard operations documentation
  • Work with third-party IT support when complex matters arise that require higher-level support
  • Handle special ad-hoc projects as needed


  • Bachelor’s degree or equivalent years of experience required
  • 3+ years of MS 365 experience
  • Familiar with Azure AD and M365 Admin center tasks
  • Possess detailed planning and organizational skills
  • Proficient in a wide range of technologies
  • Experience with Microsoft Teams, Microsoft Viva, SQL, Power Platform
  • Working knowledge of SharePoint, TypeScript, JavaScript, CSS3, SASS, AJAX, HTML, XML or jQuery preferred
  • Strong verbal, written communication, organizational and technical skills
  • Customer service skills to work with attorneys and staff at all levels.