Secretarial and Administration Manager
THE FIRM: Multinational law firm in every major global capital and business center
COMPENSATION: Competitive base salary based on experience, plus well-paid overtime, very generous bonus, medical benefits, transit, all firm amenities, generous PTO, 401K w/ match, exceptional work environment and firm culture. Noted as "one of the most desired law firms to work for globally.”
LOCATION: Palo Alto, CA
SUMMARY: The Manager will oversee the Secretarial, Records, and Word Processing departments of the Firm’s Palo Alto office.
KEY RESPONSIBILITIES:
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Coordinate day-to-day operations for the secretarial, records and word processing departments
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Manage budget for the administrative operations department
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Oversee operations by providing internal and external stakeholders "white-glove" customer service
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Oversee the interviewing, hiring, and training process for new administrative staff
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Create policy and procedures to ensure excellence throughout the secretarial and records operations groups
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Initiate disciplinary actions and oversees performance reviews
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Represent the administrative operations team in firm-wide meetings; lead in communicating needs, successes and areas of improvement
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Engage with legal administrative support and leadership for hiring, training and general human capital management
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Oversee annual performance evaluations for secretarial, word processing and administrative staff
REQUIREMENTS:
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7+ years experience providing high level administrative support in a law firm or professional services environment
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Bachelor's degree required
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Excellent interpersonal communication skills
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Able to manage confidential information with utmost discretion
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Ability to be proactive, prioritize work and perform multiple tasks simultaneously
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Ability to remain calm and function under pressure in a constantly changing environment with highly confidential information
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Ability to collaborate with all levels and multiple departments
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Detail oriented with strong day-to-day organizational skills
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Project Management experience
