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Guest Services Assistant

  • Location: New York, New York
  • Type: Direct Hire
  • Job #698

POSITION: Guest Services Assistant


THE ORGANIZATION: World Renowned Law Firm

COMPENSATION: Base salary up to $70K, commensurate with experience, plus paid overtime, very generous bonuses, Medical and Dental benefits, tuition reimbursement, gym membership, PTO, 401K, and more. All firm amenities.  

SUMMARY: The Client Services Assistant will provide high-quality client and attorney support, performing administrative tasks, coordinating events and responding to inquiries from Firm clients. Must have the confidence and technical skills to provide support in a fast-paced environment.


  • Provide executive level legal support to Firm clients and guests

  • Function with autonomy and work on special projects with each case and clients

  • Handle complex Legal Assistant activities (may be highly confidential and require discretion)

  • May orchestrate car service and other types of services for clients and guests

  • Interface and establish ongoing positive business relationship with clients

  • Communicate effectively on busy, multiple telephone lines

  • Greet and assist Firm clients and guests in a professional and courteous manner

  • Manage conference room reservation requests

  • Maintain readiness of meeting rooms

  • Take charge of providing Wi-Fi services for clients and guests

  • Arrange for building access for Firm clients and guests

  • Schedule and arrange meetings and conferences; work closely with the IT/catering departments for event set up 

  • Coordinate with vendors for on and off-site events

  • Supervise cleaning protocols to ensure everything is well organized and sanitized 

  • Mail, ship and deliver packages within the office

  • Handle office food deliveries

  • Assist with Zoom, WebEx, and Remo video meeting correspondence and booking

  • Execute sanitation protocols (COVID)


  • 2+ years of guest services experience in a legal or professional services environment

  • Maintain positive “can-do” attitude

  • Motivated to provide high quality client service

  • Excellent written and oral communication skills

  • Excellent computer, data entry and technical skills, including Microsoft Office Suite

  • Knowledge of basic office equipment, such as printers, scanners, copiers

  • Ability to remain calm and function under pressure in a constantly changing environment

  • Ability to communicate effectively, dispassionately and diplomatically

  • Excellent attendance, punctual and flexible to work overtime

  • Ability to collaborate smoothly with many other people and departments

  • Detail-oriented with strong day-to-day organizational skills

  • Ability to be proactive, organize/prioritize work and perform multiple tasks simultaneously

  • A person seeking a career with an exceptional firm