POSITION: CRM Marketing Coordinator (InterAction)
LOCATION: New York, New York – Midtown Manhattan
COMPENSATION & BENEFITS: Base salary up to $68,000 plus generous paid overtime, Bonus, Medical, Dental and Vision benefits, competitive vacation and sick/personal days package, paid holidays, 401K, transit program and more!
ORGANIZATION: Elite Law Firm
SUMMARY: The CRM Marketing Coordinator will maintain data quality within the firm by conforming information according to Firm standards; research and resolve discrepancies within data; act as a reference for users about InterAction; and handle special projects on an as needed basis.
KEY RESPONSIBILITIES:
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Manage the InterAction database and act as a reference for end-users regarding usage and capabilities
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Verify that new entries to the CRM are in the proper format and confirm to firm data standards
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Resolve duplicate entry errors
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Process returned mail and research mailing addresses
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Obtain and update attorney contact lists; add to targeted marketing lists
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Provide end-user support and troubleshooting related to InterAction as needed
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Improve data quality by developing and executing initiatives
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Generate ideas to make navigating the database easier for end users
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Amend existing firm records
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Complete other projects related to InterAction as assigned
REQUIREMENTS:
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Advanced knowledge of InterAction
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Highly proficient in Microsoft Word, Excel, and SQL
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Highly proficient in data management and data manipulation
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General knowledge of corporate entities
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Excellent work ethic and strong teamwork skills in a high volume, minimally staffed environment
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Must be flexible, organized, able to work under pressure and meet deadlines with a calm, pleasant demeanor
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Must have excellent teamwork and troubleshooting skills
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Must be able to work with minimal supervision, make independent, well thought out decisions and troubleshoot documents
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Strong written and verbal communication skills with the ability to interact professionally with attorneys, staff and clients
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Accurately type 60 wpm or higher
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Strong attention to detail, proofreading and research skills
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Available to work overtime as required
