Client Billing Supervisor

POSITION: Client Billing / Accounting Supervisor (Remote to start)

COMPENSATION: Base salary up to $90,000 – $115,000, commensurate with experience, yearly performance-based bonus, generous vacation package, 401K plus match, Medical, Vision and Dental Coverage, Life and AD&D Insurance, Flexible Spending Accounts and more!

LOCATION: Palo Alto, CA | San Francisco, CA | San Jose, CA

THE ORGANIZATION: International Law Firm

KEY RESPONSIBILITIES:

  • Supervise the daily activity of department personnel and ensure operating needs are met 
  • Provide problem solving assistance and participates in large department projects
  • Provide suggestions and alternatives in order to improve the entire client accounting process
  • Participate in the interviewing and selection process
  • Support training of assistants, coordinators, analysts and specialists 
  • Oversee annual reviews; prepare performance evaulations and recommend salary increases
  • Provide guidance in the resolution of problems
  • Ensure billing staff follows through with assigned Attorneys and Partners to complete all billing actions
  • Ensure client satisfaction in processing invoices and all accounting matters
  • Conduct review of partner investment reports; manage accounts receivables 
  • Communicate with internal and external clients in a manner that is professional, knowledgeable and reflective of the Firm's strategy with respect to billing outstanding amounts
  • Design and administer special billing arrangements 
  • Develop strong working relationships with others in the department in order to maximize collection processes
  • Ensure the implementation of and participation in the disciplinary action and termination of employment processes
  • Oversee and ensure proper maintenance and day-to-day operation of all department functions
  • Schedule department projects, day-to-day work and long-range plans
  • Establish and maintain effective working relationships with clients, attorneys and staff
  • Recommend and implement changes and improvements in methods and procedures to higher level management
  • Develop, implement and uphold department and Firm policies and procedures
  • Monitor and approve staff attendance, time reports and overtime

REQUIREMENTS:

  • 5+ years of client accounting (billing) and/or related financial experience in a law firm or professional services firm environment
  • 2+ years of strong supervisory or leadership experience
  • Bachelor's degree
  • Experience with Aderant, Elite or similar accounting software applications
  • Work effectively in a team environment and act as a role model for Client Accounting employees
  • Excellent analytical and troubleshooting skills
  • Deal courteously and effectively with others while delegating work effectively
  • Personally handle more complex issues/duties requiring independent exercise of discretion and judgment
  • Flexibility to adjust hours to meet operating needs

TO APPLY: If your experience meets the requirements of this position, please submit your resume for consideration.